Tiffany C. Bryant brings over 20 years of experience in banking and lending, including a decade focused specifically in QC and compliance. She began as a Prefund QC Specialist at JPMorgan Chase, then spent four and a half years at Wells Fargo — first as a QC Analyst, then advancing into a Compliance Specialist role — before stepping into four years as AVP of Quality Control at Enterprise Bank & Trust, where she designed the scoring models and QC infrastructure used across consumer, commercial, SBA, aircraft, and attorney loan portfolios, and led the department applying them.
Diagnostics are just the starting point of what we offer.
Operational project delivery, SOP development, and metrics build-out for growing teams.
Ongoing advisory and training support as your compliance needs evolve.
Know what's wrong, and why.
A diagnostic engagement for community banks, credit unions, and specialty lenders that want an objective, expert read on how their QC review process actually runs. You'll leave knowing exactly where your gaps are and what's causing them.
Every Gap Assessment includes:
The Gap Assessment is diagnosis only. Rewritten procedures, checklists, and implementation are part of Diagnose & Design, the natural next step.
Tier A — Under $500M in assets / early-stage fintech $3,500 launch rate (through December 31, 2026)
$4,500 standard rate- One loan type in scope, a written findings report, and a 60-minute leadership debrief. Timeline: 2–3 weeks.
$500M to $2B in assets $5,750 launch rate (through December 31, 2026) ·
$7,500 standard rate- Up to two loan types in scope, a full written findings report, and a 60–90 minute leadership debrief. Timeline: 3–4 weeks
$2B+ in assets / multi-product $9,500 launch rate (through December 31, 2026) ·
$12,500 standard rate- Three or more loan types in scope, a comprehensive report with findings by loan type, and a 90-minute debrief with leadership or committee. Timeline: 4–6 weeks.
Final scope, including collateral types and review sample, is confirmed during your discovery call. Timelines begin once requested documents and system access are received.
Ready to fix what we found? Diagnose & Design
Know what's wrong, fix it, and launch it.
Diagnose & Design turns your Gap Assessment findings into a working QC function. It includes rewritten review criteria and checklists, QC procedures and risk-based sampling, a defect severity and rating framework, an issue ownership and escalation path, an Emerging Issues Register, leadership and committee reporting templates, and a pilot review cycle with your first findings report.
Timeline: Blueprint in about 45 days; first review cycle by about 90 days, from receipt of requested documents and system access.
Investment: Custom quote, scoped during your discovery call.
Already completed your Gap Assessment? Upgrade within 60 days and your full assessment fee is credited toward Diagnose & Design.
Book a $75 Discovery Call
Once your QC function is running, the retainer keeps it maturing: trend analysis, root-cause work, and remediation tracked to closure. Scoped during your discovery call.
$75.00
A 15–20 minute call for $75, credited toward any engagement booked within 14 days. After booking, you'll receive a short questionnaire so we can make the most of our time together.

The Gap Assessment Is Where Most Engagements Start. It's Not the Only Way We Work Together.
Every institution's needs are different — some need a one-time diagnostic, some need hands-on help fixing what the diagnostic finds, and some need an ongoing set of eyes on the QC function long-term. Here's the full range
(The Gap Assessment) A scored, documented review of your current QC/compliance program — sample review, live scored call, written findings. The starting point for institutions that want a clear picture before deciding what's next.
Fixed-scope work to fix a specific finding: redesigning a QC scorecard, rebuilding SOPs, restructuring a review workflow. Defined deliverable, defined timeline, defined cost.
Hands-on execution help once the plan is set — working alongside your team to actually roll out the new process, not just hand you a document and walk away.
Temporary, in-house-level support during a transition — filling a QC/compliance leadership gap, covering a departure, or providing senior-level oversight while you build out a permanent structure.
An ongoing advisory relationship — monthly check-ins, continued oversight, and a standing resource for QC/compliance questions as they come up, without needing to scope a new project every time.
That's exactly what the discovery call is for — bring your situation, and we'll figure out the right starting point together.
Please reach us at tiffany@tcbcomplianceconsulting.com if you cannot find an answer to your question.
The process for engaging tcbcomplianceconsulting.com typically begins with an initial consultation to understand the client's needs and goals. From there, we develop a proposal outlining our recommended approach and scope of work.
tcbcomplianceconsulting.com believes that effective change management involves engaging stakeholders, communicating clearly and frequently, and providing support and resources to those impacted by the change.
Yes, tcbcomplianceconsulting.com offers customized training and development programs tailored to the specific needs and goals of our clients.
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